This policy concerns services related to the “Talkport” product (hereinafter: “The Services”) provided by seedive, inc. (hereinafter: “The Company”). For all users of The Services (hereinafter: “The Users”), related information (including any and all information related to The Users of The Services, hereinafter: “User Information”) will be handled according to the following guidelines.
The Company acquires information related to the ways in which The Users make use of The Services (information related to cookies, advertising identifiers, IP addresses, usage history such as content viewed by The Users through The Services and time spent viewing specific content, and pages linked to by The Users on The Services (including advertisements), as well as other information such as related statistics) and information sent by the mobile device used by The Users for the usage of The Services (such as device type, operating system name and version, and unique device ID). This information will be used for analysis of The Users usage environment, improvement in the provision of services, and prevention of fraudulent activity which could prevent the normal provision of services. In addition, The Company may use analysis tools such as Google Analytics for the analysis of the aforementioned information in some cases.
The Company will use the acquired User Information for the following purposes.
・Providing, improving, and developing The Company’s services
・Ensuring The Users can make use of The Services smoothly
・Drafting statistical data related to usage of The Company’s services in order to improve them
・Responding to inquiries from The Users
・Sending promotional products
・Contacting The Users when necessary, such as to provide other important notifications related to The Company’s services
・Preventing fraudulent usage and maintaining security for The Company’s services
・Preventing fraudulent usage such as spamming and illegitimate access
・Carrying out individual identification and contact operations in cases such as when fraudulent usage is identified
・Providing individual customization of The Company’s services to The Users
The Company may outsource all or a portion of operations related to User Information acquired from The Users (including to overseas organizations) within the necessary scope for achieving the usage purposes. At this time, The Company shall not only conduct sufficient investigations to determine conclusively that the applicable outsourcee is a suitable partner but also define matters such as an obligation of confidentiality in the outsourcing contract and create a management framework to ensure proper handling of information.
The Users can confirm and correct their registered information on The Services at any time.
If The Users would like The Company to disclose personal information which cannot be confirmed within The Services or provide information about the usage of said personal information, they may request said notification using the procedure defined separately by The Company, with the exception of the following cases.
・Disclosing the applicable information could cause death, physical injury, financial losses, or harm to other rights and interests of the individual whose information is being requested or a third party.
・Disclosing the applicable information could seriously inhibit The Company’s ability to carry out regular operations.
・Disclosing the applicable information would be a violation of laws or ordinances.
・The request for disclosure cannot be confirmed to have originated from the individual whose personal information is being requested.
If following the aforementioned disclosure, the content of the personal information possessed by The Company is determined to be false by The Users, the applicable individual may request correction, addition, or deletion of their personal information using the procedure defined separately by The Company. In this case, The Company will carry out a prompt investigation within the necessary scope for achieving its usage goals and carry out correction, addition, or deletion of the applicable personal information based on the results of this investigation.
In addition, if a request is made for disclosure of personal information which cannot be confirmed within The Services in accordance with the procedure defined separately by The Company, a disclosure fee may apply in some cases.
Supervisor for Protection of Personal Information (Yohei Matsutani)
This policy is in effect as of May 14, 2020.